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Founded in March 2006, Zapoint develops career planning and learning technology that lets companies build more effective partnerships between HR and employees.
Headquartered in Cambridge, MA, Zapoint helps organizations engage, retain and develop their workforces, to sustain their competitive advantage.
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Zapoint Adds Conversations, Social Media Functionality to SkillsMapper 2.0
0Improves employee collaboration and creates an accessible, informal learning center
Zapoint has increased social media functionality with a new Conversations feature in its skills-based career management tool, SkillsMapper 2.0.
SkillsMapper’s conversational approach mirrors the flow of information modeled by social networks to create a comprehensive informal learning database. Every day, information vital to organization is passed along through discussions and interactions among employees.
When entered into SkillsMapper conversations, this information creates an accessible knowledge center, a quick reference for employees who can browse conversations by related skills tags. Conversations also recognize experts in various subjects, track individual employee participation, and provide a graphical view of knowledge networks within the workforce.
“Traditional, top-down learning is being steadily challenged by informal learning and development approaches,” said Chris Twyman, chief executive officer. “The conversational structure in SkillsMapper facilitates collaboration among employees and lets management capture vital information that otherwise would be lost.”
Twyman added that the social system of record enables management and future employees insight into the how decisions were made within the organization.
In addition, SkillsMapper conversations contain metrics that let individual employees demonstrate their expertise, knowledge, and development while on-the-job. Discussions can help resolve issues as well as solicit feedback and opinions among peers.
Such collaboration and ability to track information across the organization and among project teams is particularly useful in consultative organizations such as engineering and architectural firms, a market where adoption of SkillsMapper is steadily growing.
SkillsMapper is a career management tool that is centered on employee-created Talent Profiles, and graphically displays a snapshot of the skills, experience and training of individuals and across the organization. The approach encourages employee involvement in the HR process, as up-to-date talent profiles let their new expertise be instantly visible within the company.
Various reports in SkillsMapper give management visibility into gaps in skills that inform both training and recruiting. SkillsMapper provides a system of record that helps engage employees and management in the talent management process.
Zapoint offers SkillsMapper as a hosted service, functional and secure enough for multi-national corporations, while economical and manageable by smaller companies. Pricing is available by contacting Zapoint sales representatives at sales@zapoint.com.